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Our product development

We started with a vision - To be the ticketing engine of the world. Now we're building the solutions to make that happen.

Latest Features & Improvements

New Features & Improvements | Release 30
New Features & Improvements | Release 29
New Features & Improvements | Release 28
New Features & Improvements | Release 27
New Features & Improvements | Release 26
New Features & Improvements | Release 25
New Features & Improvements | Release 23 & 24

The values that drive our product

These values are the way we make decisions. They’re how we choose the right outcomes to focus on. As our product continues to evolve and grow these six values remain constant.

Scale & growth

We should be reliable, stable, and scalable, to handle the varying levels of demand and growth of our partners, whilst ensuring consistent performance to minimise downtime or errors.

Global scale local needs

Our product should meet local needs globally by offering extensive customization and localization options. This empowers partners to tailor the experience for their brand, industry, and audience.

UX excellence

The users of the product should be at the heart of every decision, delivering a seamless and intuitive user experience, whilst meeting their needs and delighting them in the process.

Partner empowerment

We should provide the full breadth of products and services to our partners to meet the needs of their business, complimented by a full suite of integration tools to empower them to retain ownership of their customer experience.

Data security & privacy

We must ensure the highest levels of security and privacy, protecting user data and complying with global regulations.

Change embracing

We must remain agile and be open to community collaboration internally and with our partner network, with a team that embraces a culture of continuous learning and adaptability.

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